Accessibility Statement
Croydon Movers Accessibility Commitment
Croydon Movers is committed to providing an accessible and usable experience for all customers in the Croydon area, including people with disabilities. We aim to ensure that everyone can access information about our moving services, request quotes, and contact our team without barriers. This Accessibility Statement outlines the steps we are taking to improve accessibility on our website and digital content.
Our Accessibility Standards
We are working towards compliance with the Web Content Accessibility Guidelines WCAG 2.1 Level AA. These internationally recognised guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
By following WCAG 2.1 AA principles of perceivable, operable, understandable, and robust content, we aim to ensure that our online information about Croydon Movers and our moving services in the Croydon area can be used by as many people as possible.
Screen Reader Support
Our website is designed to be compatible with modern screen readers so that customers who are blind or have low vision can access our content. We use clear headings, meaningful page titles, and descriptive text to help screen reader users navigate our pages and understand our services in the Croydon Movers area.
Where possible, images are supported by descriptive text so that key information about our services, such as home removals, office moves, and local Croydon moves, is available to users who cannot see graphics. We aim to ensure that important content is available in text form and is not reliant on colour alone.
Keyboard Navigation
Our website is being improved to support full keyboard navigation. This helps users who cannot use a mouse or touch screen, including customers who rely on a keyboard, switch devices, or other assistive technologies.
We aim to provide a logical tab order, visible focus indicators, and keyboard accessible forms so that users can move through our pages, complete contact forms, and request moving quotes for the Croydon area using only the keyboard. Interactive elements are being designed to be reachable and usable with standard keyboard commands.
Ongoing Improvements
Accessibility is an ongoing process, and we are continually reviewing our website and services to improve access for all users in Croydon and surrounding areas. As we update content and add new features to the Croydon Movers website, we aim to test them against WCAG 2.1 AA criteria and address any barriers that may arise.
We regularly review layout, colour contrast, font sizes, and content structure to support a clear, readable experience for people with different needs, including those with low vision, colour blindness, or reading difficulties.
Accessibility Support and Requests
If you experience any difficulty using the Croydon Movers website, or if any part of our online information is not accessible to you, we want to know. Your feedback helps us improve our moving services for the whole Croydon community.
You can contact us using our usual contact methods to request information in an alternative format, ask questions about accessibility, or get support with using our website. For example, you can request information about our Croydon moving services in large print, or ask for help completing an online form.
Feedback on Accessibility
We welcome comments and suggestions about how to make our website and services more accessible for people in the Croydon Movers area. If you have recommendations, notice an accessibility barrier, or would like to share your experience, please contact us and let us know which page or feature you were using and what problem you encountered.
We review all accessibility feedback and use it to improve our website and the way we communicate about our moving services in Croydon. Our goal is to ensure that everyone, regardless of ability, can plan and manage their move with confidence.